1 BR apartment moving, with 2 movers (recommended by the person on the phone, I asked about 3 movers, he said 2 movers will be enough) distance? 10 blocks away. it took 10 hours!! 10 hours!! why? I moved the same things 2 years ago and it took the mover only 4.5 hours. I think the person quoting on the phone is giving the customers wrong advices to make us pay more? I don't understand.. very disappointed, never will use you guys again, it is a shame, I was recommending you for 2 years, and now this... a shame
Would really recommend Twin Brothers Movers for your next move in NYC. Moving in the city can be stressful and the team provided excellent and thoughtful customer service from the get go. They were clear about conditions, costs, timing etc. on the phone, followed up by email, and were friendly and professional and efficient in person. All my boxes came as expected without loss/damages, as did my bed/small pieces of furniture. They asked questions to make sure they knew what I wanted to move or not, and how. Hiring movers honestly saved me so much stress and hassle with boxes and furniture, and I'm really grateful I used them. Thank you so much, will definitely use them again for my next move.
These guys are the best!!!! This is my second time using this company personally, and I also have two friends that have used them as well! Exceptional every single time. We all love them and recommend them to everyone. They always arrive a bit early fully prepared and ready to help. If you need boxes just ask and they'll bring them for you, which is suuuper helpful. Ive luckily gotten Sean as one of the movers both times I've hired them and he is such a friendly and sweet guy. He always does his best with everything, from thoroughly wrapping ALL of the furniture, to carrying HEAVY furniture up and down tons of flights, to helping you hang your clothes back up in your new place! Oh and even all of this IN THE RAIN!! I laugh at the reviews that say their stuff "got damaged", because they wrap EVERYTHING diligently so this is just not possible. Also to the person upset that they were asked to please write a review, they gave you a deal like everyone else: write a review and YOU GET MONEY OFF (which is awesome)!! Don't complain and make them look bad when they're one of the few amazing moving services and were literally helping you out in every way! So thankful I found this company and will be using them as long as they're around!